Policies, Terms and Conditions
Pricing Policy
All prices on this website include VAT at the prevailing rate unless stated otherwise.
Delivery Policy
Delivery costs are dependant on your order size and destination, please contact us to discuss delivery costs.
Pricing Policy
All prices on this website include VAT at the prevailing rate unless stated otherwise.
Delivery Policy
Delivery costs are dependant on your order size and destination, please contact us to discuss delivery costs.
Delivery is provided through a pallet delivery network who use a tail lift on
the back of a truck to lower the pallets of paving to ground level and then
using a hand held pallet/pump truck the pallets will be wheeled to a suitable
hard standing area. Please note that this kind of delivery cannot be done
if you have a gravel driveway, grass verge etc, a hard standing area is
needed.
Craned delivery can be arranged but unless a larger quantity is ordered the
cost of this is relatively high in comparison to using the pallet delivery
network.
Returns Policy
7-day return Policy,
our 7-day* returns guarantee means that if for any reason you are unhappy with
your purchase, you can return it to us in its original condition within 7 days
of the date you received the item, with all packaging materials, unopened (with
any seals and shrink-wrap intact) and we will issue a refund minus a 20% restocking fee on your original invoice amount, it is the responsibility of yourself to pay all
reasonable return delivery costs. We can only accept the return of opened items
if they are faulty.
Note: Our
returns policy for large items delivered via our chosen pallet delivery network
is also limited to 7 days.
"large item" means any item that is 20kg or heavier, e.g. a box of
tiles, or any large item as was delivered to you via a pallet delivery
network. The delivery network would have
asked you to sign a delivery slip to confirm you'd received the correct item
and checked for damage in transit.
The following applies should you wish to return a large item which was
delivered to you through a pallet delivery network.
If you are unhappy with your large item, you may return it within 7 days of the
date of delivery. The item must be in
its original condition, with all packaging materials, unopened (with any seals
and shrink-wrap intact) it is the responsibility of yourself to pay all
reasonable return delivery costs.
Granite
Marble and Limestone is committed to respecting your privacy whilst providing
the highest possible quality service and we recognise your need to know that
your personal data is being lawfully processed and held in compliance with the
Data Protection Act 1998.
Granite Marble and Limestone is the data controller of your personal data and
we will only collect information in accordance with the Data Protection Act
1998. Our contact details are listed below.
We use the information that you personally provide to:
- Improve the information and support we provide
- Process any requests you make
- Provide you with information about products and
services we offer
- Conduct marketing research
In the interests of
continually improving our services to you we may contact you from time to time
to information you of new products and services that are relevant to you. We
are committed to giving you the choice of whether or not to receive such
information. If you do not wish to be contacted by us, please send us an email.
If you wish to opt back in at any time you can do this by sending us an email.
Granite Marble and
Limestone will not sell or share your personal data with others.
Under the Data Protection
Act 1998, you may request details of personal information which we hold about
you. A small fee will be payable. This fee, presently, does not exceed £20.00.
If you have comments or questions about our privacy policy please email them to
info@granite-marble-and-limestone.com
or contact us at
Contact Details
info@granite-marble-and-limestone.com
or contact us at